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Information and Frequently Asked Questions
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What is the life span of my unit?
What is French Lace?
What is a Full Lace Wig?
A full lace wig the "most popular" is made entirely of lace where the hair can be parted throughout the system giving the illusion of the hair growing directly from the scalp. these units offer a variety of styling options including high ponytails and up dos..
What is a Lace Front Wig?
Lace Front units are made partially of lace and give the illusion of the hair growing from the scalp only across the front. The remainder of the system is made of a stretch or monfilament material. The back of the unit has a fit and feel of a traditional wig and can be worn in a low ponytail.
What is a Thin Skin Wig (PU) ?
These wigs are undetectable as the hairs are individually implanted through the fine poly skin base. The bottom layer base is made from polyurethane and can accomodate any kind of adhesive, but should only be worn in cooler climates.
What is the life span of my unit?
With proper care and maintenance, most units on the market today have a lifespan of 6-12 months. It is advisable to own two units to lengthen the lifespan of your unit and for easier maintenance.
What is Swiss Lace?
Swiss lace is a soft, comfortable, undetectable and breathable lace and is best the choice for experienced wearers.
What is French Lace?
French lace is stretchable, lightweight, durable and slightly thicker thus stronger than Swiss Lace and is the best choice for new wearers.
The difference is detectability and durability. Swiss lace is the most undetectable, but also the most fragile. This is the best choice if you are an experienced wearer. French lace has the most durability and is most likely the best choice if you are a new wearer.
What hair types do you offer?
We offer Indian, Malaysian/Chinese, Yaki,, Brazilian, European, Russian, .
What is Virgin/Remy Hair?
A. Virgin/Remy hair is the highest quality hair you can find on the market. It is also called cuticle or virgin hair because it is in its natural state and is not chemically processed and only comes in natural colors such as black, off black, dark brown and medium brown. Virgin hair is recommended if you want to process/color the hair yourself.
What is Baby hair?
Baby hair is a few shorter strands of hair added around the edges of the unit to help the hairline appear more natural.
Do you have a store?
A. Yes! we are located in the peaceful Stone Mountain a suburb of Atlanta, Georgia. Our business hours are Mon-Fri 9:00 am -6;00 pm Sat. 8:00 am until 2:00;00 All are welcome by appointment only.
Can I order over the phone?
A. Yes, orders may be made over the phone.
What methods of payment do you accept?
A. We accept Visa, Master Card, American Express, Western Union wire transfers and money orders.
How long before I receive my order?
All stock orders will be processed and shipped within 1-2 business days. Please allow a lead time of 30-35 days for all custom orders. Rush orders of 15-20 days are available at an additional cost.
What is your return policy?
1.We will accept a unit for return within 3 days of delivery only if there was a maufacturer's error in size, color, or texture.
2. All units must be returned in the original condition and packaging.
2. Units that are altered in anyway will not be accepted. Alterations include but are not limited to; cutting or tearing of lace, cutting hair, coloring hair, and residue of adhesive on lace.
3. ALL SALES ARE FINAL No exchanges are permitted due to state laws.
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